Terms & Conditions

We strongly advise you read these terms and conditions prior to placing an order. By placing an order we will assume that you have read and understand them. If you are uncertain about anything, then please email us – enquiries@jopsonsjewellers.co.uk. Or call us on, 01228 525042, prior to ordering. In these Terms and Conditions: “We” and “Us” means Jopsons Jewellers “You” means the person using the website.

1) Use of the Website

By using the website you are confirming that you are 18 years old or over, or if you are under 18 then you are using it with the consent of a parent or guardian.

2) Access to our Website

We will do our best to ensure that the availability of our website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Occasionally your access to the website may be suspended or restricted to allow for repairs, maintenance or the introduction of new features and services. We will attempt to minimize the frequency and duration of any such suspension or restriction. We are not liable if the website is unavailable for any period of time.

We reserve the right to terminate the website, or parts of it, or remove any products or services without prior warning. This may happen if the law changes and restricts our ability to provide the website or any part of it, including products and services, or if technical difficulties, or events beyond our control, prevent us from operating the website.

We cannot guarantee that the website is free from computer viruses. It is your responsibility to take precautions in this respect.

3) Searching Technology

Apart from bona-fide search engine operators and use of any search facility provided on Jopsons Jewellers website, no person may use or attempt to use any technology or applications (including web crawlers, robots or web spiders) to search, collect or copy content from Jopsons Jewellers Website for any purpose whatsoever, without the prior written consent of Jopsons Jewellers .

The use of non-malicious search technology, such as ‘web-crawlers’ or ‘web-spiders’, to search and gain information from this web site is not permitted if such technology will result in slowing down this Website’s server or copyright infringement of any data and information available from this web site. Data and information may only be used as provided for in these terms and conditions.

4) License for Website Access

We grant you a limited license to access and make personal use of our website, but not to download (other than page caching) or modify it, or any part of it, unless you have our express written consent. This license does not include any resale or commercial use of the website or its contents; the collection and use of any product listings, descriptions or prices; any derivative use of the website or its content; or the use of data mining, robots, or similar data gathering and extraction tools.

Neither this website nor any portion of it, may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent. This includes any trademark, logo or other proprietary information (including images, text, page layout, or form) of www.jopsonsjewellers.co.uk, and its affiliates.

You are granted a limited, revocable, and non-exclusive right to create a hyperlink to our website as long as this link does not portray us, or our affiliates and their products, in a false, misleading, derogatory, or otherwise offensive matter.

5) Your Conduct

You must not use our website in any way that causes, or is likely to cause, it or access to it to be interrupted, damaged or impaired in any way.

You understand that it is you, and not us, who is responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only.

You must not use our website for fraudulent reasons, or in connection with any criminal offence or other unlawful activity.

You must not use our website to send, use or reuse any material that: is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; is in breach of copyright, trademark, confidence, privacy or any other right; is otherwise injurious to third parties; consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any ‘spam’ to cause annoyance, inconvenience or needless anxiety.

6) Placing an Order

We can only accept orders from and to addresses in the Mainland United Kingdom,

After placing an order online we will email you a confirmation of your order as soon as possible. This email will confirm what you have ordered and the price. This is not an order acceptance from us.

When we dispatch your order we will send you a dispatch confirmation email to the email address you provided. This email marks our formal acceptance of your order and our obligation to complete the contract.

Orders placed will receive an invoice to the address where the item is to be posted and the card is registered. Once we have received this invoice back ‘signed’ we will dispatch your item immediately.

If a different delivery address has been requested we reserve the right to send a letter to the billing address to confirm order details.

We do not have to accept your order and reserve the right to refuse or cancel any order once it has been placed. This may be done for example if:

  • Your payment is not authorized or has been marked as fraudulent, or potentially fraudulent, by the payment system.

  • Payment has been made using a card not issued in a country we dispatch to.

  • There is an error on the website regarding the price or description of a product.

  • The items ordered are no longer in stock or available.

  • We have tried contacting you about your order and have not heard back within a reasonable period of time.

If the items you have ordered are unavailable you will be notified as soon as possible.

By placing an order with us you are confirming that any information you have given is true and accurate and that you are authorized to use the card on which payment was made.

7) Our Products

All products are subject to availability which is subject to change.

We do not ship any watch outside of the Mainland United Kingdom unless authorized.

Products shown will not be actual size, where available approximate measurements are on request.

All colours are reproduced as accurately as electronic processes allow.

We try to ensure that our website is as accurate as possible, however, we cannot be held responsible for any inaccuracies or errors beyond our control.

All items will be supplied in our own packaging or branded packaging from suppliers.

8) Pricing and Payment

All prices are in Pounds Sterling and include VAT at the prevailing rate.

Where applicable delivery costs will be added to the total price of the goods.

Prices are subject to change without notice.

The price you pay is the price of the goods shown at the time you placed your order, excluding any additional delivery costs shown.

9) Cancelling an Order Placed

If, after placing, you wish to cancel your order you can do so at any time prior to it being dispatched.

If you do wish to cancel your order you will need to contact us as soon as possible via phone on 01228 525042. You will need to quote your order reference and confirm your name and address details.

Unfortunately if your order has already been dispatched before you contact us then you will be unable to cancel it and will have to return it for a refund.

10) Delivery

We will try to meet any given date for delivery however we cannot be held responsible for any delays beyond our control. If we are unable to make the expected delivery date we shall inform you by email or phone as soon as possible.

Once dispatched all orders are fully insured by Royal Mail or ourselves until they have been delivered and signed for.

As soon as your order has been delivered, or confirmed as having been delivered by Royal Mail, then you will be responsible for them.

11) Adjustments and Instructions

Buying a watch from us does not entitle you to any free of charge, after sales service. A standard charge for all bracelet adjustments is £15.00. A one off payment on the first adjustment will cover you for the life of the watch should you need it adjusted in the future. This does not affect your statutory rights.

All watches will be provided with the correct manufacturer’s instructions, boxes and recommended guarantees.

12) Liability

We cannot accept responsibility for any loss or damage experienced as a result of our website, or the goods and services supplied by it, except as required by law.

We are still liable for:

  • Loss, damage, death or personal injury resulting from our negligence

  • The quality of the products and services we provide

  • Fraudulent misrepresentation

13) General Information

We reserve the right to change these Terms and Conditions occasionally. If this happens we will inform you by posting the updated Terms and Conditions on the website. If you do not wish to be covered under these new terms and conditions we would recommend that you place no further orders.

These Terms and Conditions are governed exclusively by English law. If any part of the Terms and Conditions is found to be invalid by law, the rest will remain valid and in operation.